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Eager to engage, develop, and collaborate.

Experience and Skills

Design operations leader with 10+ years building the programs, systems, and culture that make design orgs thrive, and 5+ years leading multi-disciplinary teams at scale. At Global Payments, I've built design systems from scratch, established governance and rituals, driven cross-functional alignment across Product, UX, and Engineering, and scaled a design team from the ground up. I operate at the intersection of strategy and execution,  identifying operational gaps, designing scalable solutions, and driving them to completion across distributed stakeholders. Energized by the infrastructure work that multiplies design impact: onboarding programs, tooling decisions, process standards, and ways of working that turn a group of designers into a high-performing, healthy team.

Product Strategy      Process Improvement      People Management    Leadership and coaching Creative Direction      Agile Methodologies     

Design Thinking      User Research     User Stories       Cross-Functional Communication    Confluence      Figma • Pendo • Adobe     JIRA     OKRs      Lucid Chart     Smartsheet     Weekdone

© 2026 by Amanda Roland.

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